From Tripadvisor.com I was very impressed with the room. The service, the user-friendly nature of the amenities, (In-Room Safe etc.) Wake-Up Calls at the time requested, nice pub. Arrived early (6 hrs.) but that was no problem. We left left luggage with Concierge and all was taken care of. Have nothing bad to say. From Tripadvisor.com This is an excellent hotel. I felt it was the safest hotel in London as Scotland Yard was only 1/2 block away. Also the St James's underground is only 2-minutes away. My room was outstanding - large for 'traditional' London size with two twin beds and outstanding amenities in the bathroom. Not a large choice on TV channels but that seemed to try to satisfy all requirements as there were an number of 'foreign' language stations. Continental breakfast was excellent. My only problem was adjusting the air conditioning. Once I mastered that it was fine and comfortable but I never could understand why the thermostat was at least 10' up and I had to stand in a chair to make adjustments. Service in the bar lounge was very good and the food very good. This was my 30th visit to London and I have stayed at many hotels but I really believe this one is the best overall.
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